Logitech Support + Download (2024)

Logitech Support + Download (1)

"; var jumpstartToolTip = "

Find your serial number for SmartDock or Tap

"; var jumpstartPrivacy = ""; var jumpstartPostForm = "

If your support request concerns a Tap that was not sold as part of a Microsoft Teams Rooms including JumpStart Service, but as a standalone Tap device or as part of a Zoom Room or Hangouts Meet, contact Logitech support directly through this Link

"; var jumpstartThankyouPage = "

Your service request has been submitted.
An email from a JumpStart expert will be sent to [[form_email]]. Please check your Spam / Junk folder if you do not receive an email from JumpStart within 1 business day.
You may now close this window or continue browsing the support website.

Return Home

"; var jumpstartNote = "Please provide information in English."; var jumpstartDescRemnder = "Reminder: please provide description in English"; var submitButton = "SUBMIT"; var preferred_contact_method_id="360019387373"; var country_id="360019382014"; var meeting_platform_id="360019385793"; var connected_hardware_id="360019373114"; var jumpstart_endpoint="https://apim.workato.com/jumpstart-server-side-v1-10/jumpstart-validation"; var jumpstart_token="12f3a49ab58ec7900904a3f0c56153963e84cdcead336a41edb31614a9e40bba"; var emeaLanguages = { "fi": "Logi_T1_EMEA_FI", "no": "Logi_T1_EMEA_NO", "sv": "Logi_T1_EMEA_SV", "da": "Logi_T1_EMEA_DA", "cs": "Logi_T1_EMEA_CS", "pl": "Logi_T1_EMEA_PL", "tr": "Logi_T1_EMEA_TR", "el": "Logi_T1_EMEA_EL", "pt-br": "Logi_T1_AMR_PT"}; var routing_logitech = { "en-za": "Logi_T1_EMEA_EN", "de-at": "Logi_T1_EMEA_DE", "de-ch": "Logi_T1_EMEA_DE", "de": "Logi_T1_EMEA_DE", "en-ca": "Logi_T1_AMR_EN", "en-ch": "Logi_T1_EMEA_EN", "en-gb": "Logi_T1_EMEA_EN", "en-150": "Logi_T1_EMEA_EN", "en-us": "Logi_T1_AMR_EN", "fr-be": "Logi_T1_EMEA_FR","cs": "Logi_T1_EMEA_CS","da": "Logi_T1_EMEA_DA","de": "Logi_T1_EMEA_DE","de-ch": "Logi_T1_EMEA_DE","de-da": "Logi_T1_EMEA_DE","el": "Logi_T1_EMEA_EL","en-150": "Logi_T1_EMEA_EN","en-ch": "Logi_T1_EMEA_EN","es": "Logi_T1_EMEA_ES","fi": "Logi_T1_EMEA_FI","fr-be": "Logi_T1_EMEA_FR","fr-ch": "Logi_T1_EMEA_FR","fr": "Logi_T1_EMEA_FR","hu": "Logi_T1_EMEA_HU","it-ch": "Logi_T1_EMEA_IT","it": "Logi_T1_EMEA_IT","nl-be": "Logi_T1_EMEA_NL","nl": "Logi_T1_EMEA_NL","no": "Logi_T1_EMEA_NO","pl": "Logi_T1_EMEA_PL","ru": "Logi_T1_EMEA_RU","sv": "Logi_T1_EMEA_SV","th": "Logi_T1_EMEA_TR","tr": "Logi_T1_EMEA_TR","en-ca": "Logi_T1_AMR_EN","fr-ca": "Logi_T1_AMR_FR","es-ar": "Logi_T1_AMR_ES","es-419": "Logi_T1_AMR_ES","es-mx": "Logi_T1_AMR_ES","pt-br": "Logi_T1_AMR_PT","en-au": "Logi_T1_AP_EN","en-hk": "Logi_T1_AP_EN","en-in": "Logi_T1_AP_EN","en-my": "Logi_T1_AP_EN","en-nz": "Logi_T1_AP_EN","en-ph": "Logi_T1_AP_EN","en-sg": "Logi_T1_AP_EN","jp": "Logi_T1_AP_JA","ja": "Logi_T1_AP_JA","ko": "Logi_T1_AP_KO","vi": "Logi_T1_AP_EN","zh-cn": "Logi_T1_AP_ZHCN","zh-hk": "Logi_T1_AP_ZHTW","zh-tw": "Logi_T1_AP_ZHTW" }; var routing_b2b = { "en-za": "B2B_T1_EMEA_EN", "de-at": "B2B_T1_EMEA_DE", "de-ch": "B2B_T1_EMEA_DE", "de": "B2B_T1_EMEA_DE", "en-ca": "B2B_T1_AMR_EN", "en-ch": "B2B_T1_EMEA_EN", "en-gb": "B2B_T1_EMEA_EN", "en-150": "B2B_T1_EMEA_EN", "en-us": "B2B_T1_AMR_EN", "fr-be": "B2B_T1_EMEA_FR", "fr-ch": "B2B_T1_EMEA_FR", "fr": "B2B_T1_EMEA_FR", "nl-be": "B2B_T1_EMEA_NL", "nl": "B2B_T1_EMEA_NL" }; var routing_harmony = { "en-za": "Harmony_T1_EMEA_EN", "de-at": "Harmony_T1_EMEA_DE", "de-ch": "Harmony_T1_EMEA_DE", "de": "Harmony_T1_EMEA_DE", "en-ca": "Harmony_1_AMR_EN", "en-ch": "Harmony_T1_EMEA_EN", "en-gb": "Harmony_T1_EMEA_EN", "en-150": "Harmony_T1_EMEA_EN", "en-us": "Harmony_1_AMR_EN", "fr-be": "Harmony_T1_EMEA_FR", "fr-ch": "Harmony_T1_EMEA_FR", "fr": "Harmony_T1_EMEA_FR", "nl-be": "Harmony_T1_EMEA_NL", "nl": "Harmony_T1_EMEA_NL" }; var routing_gaming = { "en-za": "Gaming_T1_EMEA_EN", "de-at": "Gaming_T1_EMEA_DE", "de-ch": "Gaming_T1_EMEA_DE", "de": "Gaming_T1_EMEA_DE", "en-ca": "Gaming_T1_AMR_EN", "en-ch": "Gaming_T1_EMEA_EN", "en-gb": "Gaming_T1_EMEA_EN", "en-us": "Gaming_T1_AMR_EN", "fr-be": "Gaming_T1_EMEA_FR", "cs": "Gaming_T1_EMEA_CS","da": "Gaming_T1_EMEA_DA","de": "Gaming_T1_EMEA_DE","de-ch": "Gaming_T1_EMEA_DE","de-da": "Gaming_T1_EMEA_DE","el": "Gaming_T1_EMEA_EL","en-150": "Gaming_T1_EMEA_EN","en-ch": "Gaming_T1_EMEA_EN","es": "Gaming_T1_EMEA_ES","fi": "Gaming_T1_EMEA_FI","fr-be": "Gaming_T1_EMEA_FR","fr-ch": "Gaming_T1_EMEA_FR","fr": "Gaming_T1_EMEA_FR","hu": "Gaming_T1_EMEA_HU","it-ch": "Gaming_T1_EMEA_IT","it": "Gaming_T1_EMEA_IT","nl-be": "Gaming_T1_EMEA_NL","nl": "Gaming_T1_EMEA_NL","no": "Gaming_T1_EMEA_NO","pl": "Gaming_T1_EMEA_PL","ru": "Gaming_T1_EMEA_RU","sv": "Gaming_T1_EMEA_SV","th": "Gaming_T1_AP_EN","tr": "Gaming_T1_EMEA_TR","en-ca": "Gaming_T1_AMR_EN","fr-ca": "Gaming_T1_AMR_FR","es-ar": "Gaming_T1_AMR_ES","es-419": "Gaming_T1_AMR_ES","es-mx": "Gaming_T1_AMR_ES","pt-br": "Gaming_T1_AMR_PT","en-au": "Gaming_T1_AP_EN","en-hk": "Gaming_T1_AP_EN","en-in": "Gaming_T1_AP_EN","en-my": "Gaming_T1_AP_EN","en-nz": "Gaming_T1_AP_EN","en-ph": "Gaming_T1_AP_EN","en-sg": "Gaming_T1_AP_EN","jp": "Gaming_T1_AP_JA","ja": "Gaming_T1_AP_JA","ko": "Gaming_T1_AP_KO","vi": "Gaming_T1_AP_EN","zh-cn": "Gaming_T1_AP_ZHCN","zh-hk": "Gaming_T1_AP_ZHTW","zh-tw": "Gaming_T1_AP_ZHTW" }; var routing_seed = { "en-ca": "B2B_T1_AMR_EN", "en-us": "B2B_T1_AMR_EN" }; var warrantystatusHeader = "Warranty Status Lookup"; var warrantystatusContent = `

Check your Service and Support Coverage by filling out everything correctly.
Selecting the correct Country is highly important*

`; var warranty_status_workato_endpoint="https://apim.workato.com/product-lookup-v10/prod/warranty-for-serial-num"; var warranty_status_workato_token="eada23b666b5b1597cac6a0b2b62e219e30f09077fd75cb3ba8c361e74289a0f"; var warranty_status_form_final_page_based_on_ext_warranty =`Warranty End Date
Based on Extended Warranty (YYYY-MM-DD)`; var checking_serial_number_warranty_status_form_id = "360006739433"; var warranty_status_form_final_page_based_on_serial_num =`Warranty End Date
Based on Serial Number (YYYY-MM-DD)`; var warranty_status_form_final_page_based_on_purchase_date =`Warranty End Date
Based on Purchase Date (YYYY-MM-DD)`; var productList_Response; var warranty_end_date; var warranty_type; var today; var continuebutton = `Continue`; var backbutton = `Back`; var Unexpectederror = `Error to get warranty end date via workato`; var invalidSerialerror = `Please enter a valid serial number`; var noproduct_message =" No Products Found"; var fieldIdMap = new Map([ ["Product",{"id":"360019373854","name":"Product", "hideonload":false,"required":true}], ["serial_number_or_confirmation_code" , { "id":"360019376633", "hideonload":false,"required":true}], ["name" , { "id":"360019375594", "hideonload":false,"required":true}] , ["company_name" , { "id":"360019364774", "hideonload":false,"required":false}], ["email" , { "id":"requester_email", "hideonload":false,"required":false}], ["language" , { "id":"360019366794", "hideonload":false,"required":false}], ["country" , { "id":"360019382014", "hideonload":false,"required":false}], ["phone_number" , { "id":"360019385593", "hideonload":false,"required":false}], ["software_one_case_id" , { "id":"360019378373", "hideonload":false,"required":true}], ["description" , { "id":"description", "hideonload":false,"required":true}], ["RMA_required" , { "id":"360019378533", "hideonload":false,"required":true}], ["shipping_method" , { "id":"360019366894", "hideonload":true,"required":false}], ["street_address" , { "id":"360019376293", "hideonload":true,"required":false}], ["city" , { "id":"360019364094", "hideonload":true,"required":false}], ["state" , { "id":"360019376333", "hideonload":true,"required":false}], ["postal_code" , { "id":"360019364134", "hideonload":true,"required":false}], ["internal_note" , { "id":"360019366814", "hideonload":false,"required":true}], ["software_one_agent_name" , { "id":"360019366854", "hideonload":false,"required":true}], ["authentication_code" , { "id":"360019366874", "hideonload":false,"required":true}], ["attachment" , { "id":"request-attachments", "hideonload":false,"required":false}], ["type" , { "id":"360011873473","name":"type", "hideonload":true,"required":false}], ["priority" , { "id":"360011873493","name":"priority", "hideonload":true,"required":false}], ["ticket_origin" , { "id":"360019375494","name":"ticket_origin", "hideonload":true,"required":false}], ["secondary_origin" , { "id":"360019749493","name":"secondary_origin", "hideonload":true,"required":false}], ["disposition" , { "id":"360019426594","name":"disposition", "hideonload":true,"required":false}], ["linked_product_id" , { "id":"360019372674","name":"linked_product_id", "hideonload":true,"required":false}], ["business_group" , { "id":"360019386653","name":"Business Group", "hideonload":true,"required":false}], ["routing_category" , { "id":"360019426873","name":"Routing Category", "hideonload":true,"required":false}], ["product_id" , { "id":"360019382494","name":"Product Id", "hideonload":true,"required":false}], ["product_short_name" , { "id":"360019373054","name":"Product Short Name", "hideonload":true,"required":false}], ]);; var fieldDependancyMap = new Map([["RMA_required" , new Map([ [ "yes" , [ { "field":"shipping_method", "display":true, "required":true},{ "field":"street_address", "display":true, "required":true},{ "field":"city", "display":true, "required":true},{ "field":"state", "display":true, "required":true},{ "field":"postal_code", "display":true, "required":true}] ], [ "rma_no" , [ { "field":"shipping_method", "display":"false", "required":false},{ "field":"street_address", "display":false, "required":false},{ "field":"city", "display":false, "required":false},{ "field":"state", "display":false, "required":false},{ "field":"postal_code", "display":false, "required":false}] ] ]) ] ]);; var jumpstartEscalationStaticFieldVal = new Map([ ["subject", {"value": "JUMPSTART Service Escalation Request"}], ["ticket_form_id", {"value": "360001032333"}], ["routing_cat", {"value": "routing_seed","id": "360019426873"}], ["product_id", {"id": "360019382494"}]]);; var assetsSmartdock = "/hc/theming_assets/01J0B626M5VKYW02RMB0G1NNB2"; var jumpstartEscalationHeader = "JUMPSTART SERVICE ESCALATION REQUEST"; var jumpstartEscalationContent = "

Please use this form to submit a support ticket to Logitech customer care

"; var jumpstartEscalationBanner = "

Setup guided assistance

Logitech Support + Download (2)

"; var invalidError = "This does not look like the serial number from a Tap display. The S/N can be found at the base of the Tap by unscrewing the bottom case of the Tap and/or removing any pre-installed adapter. You can also find the S/N on the box of the Tap product."; var invalidErrorForjumpstartEscalation = "Invalid Code, Please re-enter either Confirmation Code or product serial number."; var expiredError = "Unfortunately your JumpStart service expired. If you need troubleshooting or technical assistance, please contact Logitech Customer Care at https://support.logi.com"; var unexpectedError = "an unexpected error has occurred. please contact Logitech Customer Care at https://support.logi.com"; var invalidEmail = "Please enter a valid email address."; var invalidAuthenticationcode = "Please enter a valid authentication code." var jumpstartEscalationThankyouPage = "

Your service request has been submitted.
One of our service experts will be in contact within one business day to assist you.
You may now close this window or continue browsing the support website.

"; var jumpstart_escalation_endpoint="https://apim.workato.com/jumpstart-server-side-v1-10/jumpstart-escalation"; var jumpstartphoneinfo = ""; var enterEmail = "Enter Email Address"; var emptyNameErrorMsg = ""; var emailSuccess = "The email has been sent successfully."; var emailRetry = "Please try again."; var countryList = JSON.parse(JSON.stringify({ country: { "zh-hk": "country_hk", "en-150": "country_gb", "en-hk": "country_hk", "en-in": "country_in", "en-ie": "country_ie", "en-my": "country_my", "en-nz": "country_nz", "en-ph": "country_ph", "en-sg": "country_sg", "en-za": "country_za", "en-ch": "country_ch", "zh-cn": "country_cn", "en-gb": "country_gb", "en-us": "country_us", "en-001": "country_us", "fi": "country_fi", "fr": "country_fr", "fr-be": "country_be", "fr-ca": "country_ca", "fr-ch": "country_ch", "de": "country_de", "de-at": "country_at", "zh-tw": "country_tw", "de-ch": "country_ch", "el": "country_gr", "hu": "counrty_hu", "id": "country_id", "it": "country_it", "it-ch": "country_ch", "ja": "country_jp", "ko": "country_kr", "no": "country_no", "pl": "country_pl", "cs": "country_cz", "pt-br": "country_br", "ru": "country_ru", "es": "country_es", "es-ar": "country_ar", "es-419": "country_mx", "es-mx": "country_mx", "sv": "country_se", "th": "country_th", "tr": "country_tr", "vi": "country_vn", "da": "country_dk", "nl": "country_nl", "nl-be": "country_be", "en-au": "country_au", "en-ca": "country_ca" }})); var IEFieldMap = new Map([["name" , { "id":"360019375594","name":"Name", "hideonload":false,"required":true}] ,["email" , { "id":"requester_email","name":"Email", "hideonload":false,"required":false}],["Country" , { "id":"360019382014","name":"Country", "hideonload":false,"required":true}],["product_type" , { "id":"360019373874","name":"Product Type", "hideonload":false,"required":true}],["escalation_origin" , { "id":"360019375554","name":"Escalation Origin", "hideonload":false,"required":true}],["authentication_code" , { "id":"360019366874","name":"Authentication Code", "hideonload":false,"required":true}],["description" , { "id":"description","name":"Description of Customer's Issue", "hideonload":false,"required":true}],["type" , { "id":"360011873473","name":"type", "hideonload":true,"required":false}],["priority" , { "id":"360011873493","name":"priority", "hideonload":true,"required":false}],["ticket_origin" , { "id":"360019375494","name":"ticket_origin", "hideonload":true,"required":false}],["secondary_origin" , { "id":"360019749493","name":"secondary_origin", "hideonload":true,"required":false}],["disposition" , { "id":"360019426594","name":"disposition", "hideonload":true,"required":false}], ["linked_product_id" , { "id":"360019372674","name":"linked_product_id", "hideonload":true,"required":false}] ]);; var IEStaticFieldVal = new Map([ ["subject", {"value": "Internal Escalation Request"}], ["ticket_form_id", {"value": "360001040834"}]]);; var IEHeader = "INTERNAL ESCALATION REQUEST"; var IEContent = "

Please use this form to submit a social media escalation to customer care

"; var IEThankyouPage = "

Your service request has been submitted.
One of our service experts will be in contact within on business day to assist you.
You may now close this window or continue browsing the support website.

"; var assetsEducationSupportHeroImage = "/hc/theming_assets/01J0B6EJBDNR9DTRKPTXVCV2RM"; var serialNoInfo = "

Please enter only one serial number. If you need to register multiple serial numbers, you can upload a CSV file as an attachment below.

"; var eduHeroTitle = "Logitech Education Support"; var notLoggedInUserInfo = "Having a My Account is not required but allows you to register your product to validate your limited hardware warranty duration, view your support history and allows us to provide you more personalized support."; var productInfoConsumerURL = "

Don't see your product? Try our Consumer Support Page!

"; var education_support_form_id = "360004097733"; var education_fields = "360019375594,360019382014,360019395193,360044898493,1900002403645"; education_fields = education_fields.split(" ").join(""); var serialNumberTicketFieldId = "360019395193"; var response_center_form_id = "360001149214"; var responseCenterFieldMap = new Map([["name" , { "id":"360019375594", "name":"Name", "hideonload":false,"required":true, "show":true }] ,["email" , { "id":"requester_email", "name":"Email", "hideonload":false,"required":true, "show":true}],["topics_case_category" , { "id":"360019379113", "name":"Topics/Case Category", "hideonload":false,"required":true, "show":true}],["Country" , { "id":"360019382014", "name":"Country", "hideonload":false,"required":true, "show":true}],["description" , { "id":"description", "name":"Description of Customer's Issue", "hideonload":false,"required":true, "show":true}]]);; var resCenterFormCont = "

Thank you for visiting Logitech Response Center. Please use this form to (1) submit feedback about our privacy practices or request deletion of your data; (2) submit a claim of copyright or trademark infringement; (3) report a website security issue, phishing mail, counterfeit product; or (4) inquiries on other available topics. We’d like to hear from you. To help us process your request, please choose a topic from the list below and complete the following fields.

Specific product, software, sales and/or warranty inquiries are handled separately at Logitech Support. Please submit your issue or question at support.logi.com/contact.

"; var response_center_description = "Questions/Additional Details or Comments"; var responseCenterBg = "/hc/theming_assets/01J0B626G2T6X079ZBVG5CK39Y"; var responseCenterSubmitButton = " SUBMIT"; var responseCenterTitle = "LOGITECH RESPONSE CENTER: CASE SUBMISSION"; var jaybird_endpoint = "https://apim.workato.com/web-to-case-v1/prod/jaybird"; var jaybird_workato_token = "be2f17f6e00d68557192efbad585ae8f09655d7c7fb3711c3be118c811e9a228"; /*var jaybirdContactFieldMap = new Map([ ["name" , { "id":"360019375594", "name":"Name", "hideonload":false,"required":true, "show":true}] , ["email" , { "id":"requester_email", "name":"Email", "hideonload":false,"required":true, "show":true}],["PhoneNumber" , { "id":"360019385593", "name":"PhoneNumber", "hideonload":true,"required":false,"show":true}],["SerialNumber" , { "id":"360019395193", "name":"SerialNumber", "hideonload":false,"required":false, "show":true}],["tf_jaybird_product_list_label" , { "id":"360020406534", "hideonload":false,"required":true, "show":true}], ["Country" , { "id":"360019382014", "name":"Country", "hideonload":false,"required":true, "show":true}], ["Issue Type" , { "id":"360031849274", "name":"Issue Type", "hideonload":false,"required":true, "show":true}],["description" , { "id":"description", "name":"Description", "hideonload":false,"required":true, "show":true}],["Company Name" , { "id":"360019364774", "name":"Company Name", "hideonload":false,"required":false, "show":false}], ["Address Line 1" , { "id":"360019373954", "name":"Address Line 1", "hideonload":false,"required":false, "show":false}], ["Address Line 2" , { "id":"360019373974", "name":"Address Line 2", "hideonload":false,"required":false, "show":false}], ["City" , { "id":"360019364094", "name":"City", "hideonload":false,"required":false, "show":false}], ["State/Province" , { "id":"360019376333", "name":"State/Province", "hideonload":false,"required":false, "show":false}], ["Postal/Zip" , { "id":"360019364134", "name":"Postal/Zip", "hideonload":false,"required":false, "show":false}],["Disposition" , { "id":"360019426594", "name":"Disposition", "hideonload":true,"required":false}],["TicketOrigin" , { "id":"360019375494", "name":"TicketOrigin", "hideonload":true,"required":false}],["SecondaryOrigin" , { "id":"360019749493", "name":"SecondaryOrigin", "hideonload":true,"required":false}],["DefectGrouping" , { "id":"360019373074", "name":"DefectGrouping", "hideonload":true,"required":false}],["BusinessGroup" , { "id":"360019386653", "name":"BusinessGroup", "hideonload":true,"required":false}],["RoutingCategory" , { "id":"360019426873", "name":"RoutingCategory", "hideonload":true,"required":false}],["TranslatedProductShortName" , { "id":"360019375134", "name":"TranslatedProductShortName", "hideonload":true,"required":false}],["ProductShortName" , { "id":"360019373054", "name":"ProductShortName", "hideonload":true,"required":false}],["LinkedAccountID" , { "id":"360019373894", "name":"LinkedAccountID", "hideonload":true,"required":false}],["TicketCreatedFromIP" , { "id":"360020569353", "name":"TicketCreatedFromIP", "hideonload":true,"required":false}],["DatafromApp" , { "id":"360019385533", "name":"DatafromApp", "hideonload":true,"required":false}],["InquiryType" , { "id":"360019386813", "name":"InquiryType", "hideonload":true,"required":false}],["LinkedAccountType" , { "id":"360019386313", "name":"LinkedAccountType", "hideonload":true,"required":false}],["CaseSource" , { "id":"360019375314", "name":"CaseSource", "hideonload":true,"required":false}],["ProductId" , { "id":"360019382494", "name":"ProductId", "hideonload":true,"required":false}],["WebToTicketHash" , { "id":"360019387113", "name":"WebToTicketHash", "hideonload":true,"required":false}],["PhoneNumber" , { "id":"360019385593", "name":"PhoneNumber", "hideonload":true,"required":false}],["LinkedMyProductID" , { "id":"360019372674", "name":"LinkedMyProductID", "hideonload":true,"required":false}],["MyProductWarrantyStatus" , { "id":"360019385353", "name":"MyProductWarrantyStatus", "hideonload":true,"required":false}],["SurveySubmissionResponse" , { "id":"360020805934", "name":"Description", "hideonload":true,"required":false}],["SurveyNPSscore" , { "id":"360020843253", "name":"SurveyNPSscore", "hideonload":true,"required":false}], ]); 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Logitech Support + Download (3)

`) $('#vue-myModal').on('shown.bs.modal', function (e) { }); }) $('body').on('hidden.bs.collapse','.articlelist .collapse', function(e) { $('.collapse').collapse('hide'); $('.collapse.in').collapse('hide'); }); $('body').on('shown.bs.collapse','.articlelist .collapse', function(e) { var $card = $('.collapse.show').closest('.card'); $('html,body').animate({ scrollTop: $card.offset().top - 60 }, 500); }); if (searchParams.has('ticket_form_id')) { var param = searchParams.get('ticket_form_id'); var jumpstart_form_id = "360001040874"; var jumpstart_escalation_form_id = "360001032333"; var internal_escalation_form_id = "360001040834"; var response_center_form_id = "360001149214"; var jaybird_contact_form_id = "360001062693"; var checking_serial_number_warranty_status_form_id = "360006739433"; if(param == jumpstart_form_id) { window.location.href = "https://prosupport.logi.com/hc/"+locale+"/requests/new?ticket_form_id="+jumpstart_form_id; } if(param == jumpstart_escalation_form_id) { window.location.href = "https://prosupport.logi.com/hc/"+locale+"/requests/new?ticket_form_id="+jumpstart_escalation_form_id; } if(param == jumpstart_form_id || param == jumpstart_escalation_form_id || param == internal_escalation_form_id || param == response_center_form_id || param == jaybird_contact_form_id || param == education_support_form_id || param == checking_serial_number_warranty_status_form_id){ if(param != education_support_form_id){ $('#new-request-form').remove(); $('#request-form-container').removeClass('hide'); } var head = document.getElementById('custom_js'); var script = document.createElement('script'); script.type = 'text/javascript'; script.async = true; if(param == jumpstart_form_id){ $('.section.hero').remove();script.src = "/hc/theming_assets/01J0B6EJWJ094YJCZHD9QRXC0B";}else if(param == jumpstart_escalation_form_id){ $('.section.hero').remove();script.src = "/hc/theming_assets/01J0B6EJSYJ04Z01C7S21Y2F1V";}else if(param == response_center_form_id){ $('.section.hero').remove();script.src = "/hc/theming_assets/01J0B6EJWFQ34DP7DGGCM5VYRA";}else if(param == checking_serial_number_warranty_status_form_id){ $('.section.hero').remove(); $('#hc_home_announcment').remove(); script.src = "/hc/theming_assets/01J0B6EJJ0YV4BRANE1A6MAZZV"; } else if(param == jaybird_contact_form_id){ $('.section.hero').remove(); script.src = "/hc/theming_assets/01J0B6EK92HMXDXBYGY5S6SPVF"; }else if(param == internal_escalation_form_id){ script.src = "/hc/theming_assets/01J0B6EJKSQ716REC6KJY27HB6"; $('.banner').remove(); }else if(param == education_support_form_id){ script.src = "/hc/theming_assets/01J0B6EJ17SPVP0825T6RYN9DM"; } head.appendChild(script); } } if (window.location.href.indexOf("Jumpstart") > -1) { $('.container-divider,.sub-nav,.article-sidebar,.article-header,.article footer,.article-comments,.article-relatives').remove(); $('.article-container').parent().removeClass('container').addClass('row-fluid'); $('.article').css({"max-width":"100%","padding":"0"}) } }); Sustainability Navigation

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Logitech Support + Download (2024)

FAQs

Do I need to install Logitech software? ›

To make use of all functionalities of your Logitech keyboard, you need the accompanying Logitech software. Without the latest version of this software, your keyboard might not even function properly.

Is there a software for Logitech? ›

Logitech Options is extremely easy-to-use yet it provides amazing features. Your devices show up as on-screen images, so they're easy to find, switch, and set up in seconds. It couples years of Logitech hardware excellence with software smarts.

Where is the Logitech Download Assistant? ›

Step 1: Right-click the taskbar and then choose Task Manager. Step 2: Switch to the Startup tab. Step 3: Find Logitech Download Assistant from the list.

Can I use Logitech without software? ›

Do I have to use the Unifying software to make the Unifying device work? Will my compatible mouse or keyboard work out-of-the-box? Each compatible product works out-of-the-box without any setup, just like any other Logitech wireless device.

What is Logitech's software called? ›

Logitech G HUB gives you a single portal for optimizing and customizing all your supported Logitech G gear: mice, keyboards, headsets, speakers, and webcams.

How do I connect Logitech to my computer? ›

Select the Windows icon, then select Settings. Select Devices, then Bluetooth in the left pane. In the list of Bluetooth devices, select the Logitech device you want to connect to and select Pair.

Is Logi and Logitech the same? ›

Logitech, the company most of us still know for selling that very nice computer mouse we bought around the first time we dialed in to AOL, is about to drop the “tech.” As part of a new rebranding, the company will simply go by Logi (pronounced “lodge-ee”).

Does Logitech need drivers? ›

No matter what type it is, wireless or wired, any mouse must have the proper drivers to work correctly.

Is the Logitech app free? ›

Customize your device with Options to achieve more, faster. Introducing Logi Options+, the next-gen Options app. Get the best features from Options with a fresh, easy-to-use interface – for free.

How to get rid of Logitech Download Assistant? ›

Logitech Download Assistant is installed as a HID driver and creates autorun entries using its driver INF file. Thus to fully uninstall it, perform the following steps: Open Device Manager and expand Human Interface Devices. Right click on "Logitech Download Assistant" and choose Uninstall Device.

What is the Logitech control app for? ›

The Logi Options+ App is the next-gen of Logitech Options that enables even more customization of all your supported personal workspace devices including Logitech mice, keyboards, lights, webcams, touchpads, and presentation remotes.

Can you use Logitech webcam without software? ›

Place your Logitech webcam in the desired position.

If your webcam has a shutter, slide it open after placing it in the desired position. If you're using Windows 11, Windows 10, or Windows 8, there's no need to install software or drivers to get your webcam working.

What is the purpose of Logitech gaming software? ›

The Logitech Gaming Software provides power and intelligence to your device, making possible its advanced gaming features, including profiles, multi key commands, and the LCD display configuration.

What does Logitech Options software do? ›

Logitech Options is a powerful and easy-to-use application that enhances your Logitech mice, keyboards, and touchpads.

Do I need to install Logitech capture? ›

You do not need Capture installed in order to use your webcam for video conferencing. Our webcams are USB Video Class (UVC) devices and driver support is built into Microsoft Windows 10 and macOS. Capture makes it easy to record high-quality video content and to share your passion with the world.

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